FREE Delivery on Orders over $45

Delivery & Returns

USA

All orders to the USA are dispatched within 1-2 working days via a tracked international service, where available. Some locations may be exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders under $800 will not be charged import duties at destination. For orders over $800, import duties will need to be paid by the recipient. We cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

USA Tracked Delivery

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

7-14 Working Days

Orders Under $45$12
Orders Over $45FREE
  

USA Express Delivery

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

2-3 Working Days

Orders Under $100$20
Orders Over $100FREE
  
UK

Our dedicated studio team works hard to ensure all orders are personalised and dispatched as soon as possible.

Estimated delivery dates can be seen at the checkout before you place your order.

During particularly busy times of year, such as Sale periods, orders may take a little longer to be dispatched. Please bear with us during this time so that we can do our best to get your orders to you as swiftly as possible.

UK STANDARD DELIVERY

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

3-5 Working Days

Orders Under $50$4
Orders Over $50FREE
  

UK SPECIAL DELIVERY

Order by 7AM EST

Production Time

1 Working Day

Transit Time

1-3 Working Days

Orders Under $65$8 
Orders Over $65FREE
  

UK EXPRESS DELIVERY

Order by 7AM EST

Production Time

1 Working Day

Transit Time

1 Working Day

All Orders$8
  
  
EU

All orders to Europe are dispatched within 1-2 working days via a tracked international service, where available. Some locations are exempt from a tracked delivery service, you can see this at checkout when you place your order.

Orders shipped outside the EU or for all orders over the value of €150 *(including the EU), may be subject to import duties charged by the courier. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

 

Euro Tracked Delivery

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under $45$10
Orders Over $45FREE
  

Euro Tracked & Signed Delivery

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under $45$10
Orders Over $45FREE
  

Euro Standard Delivery

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under $45$10
Orders Over $45FREE
  
IRELAND

Our dedicated studio team works hard to ensure all orders are personalised and dispatched as soon as possible.

Estimated delivery dates can be seen at the checkout before you place your order.

During particularly busy times of year, such as Sale periods, orders may take a little longer to be dispatched. Please bear with us during this time so that we can do our best to get your orders to you as swiftly as possible.

Orders shipped outside the EU or for all orders over the value of €150 *(including the EU), may be subject to import duties charged by the courier. Payment will need to be made by the recipient and we cannot be held responsible for any charge once the package has been shipped from our UK studio. Please note the custom process might incur additional delays. 

IRELAND STANDARD DELIVERY

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

5-10 Working Days

Orders Under $45$12
Orders Over $45FREE
  

IRELAND EXPRESS DELIVERY

Order by 7AM EST

Production Time

1-2 Working Days

Transit Time

1 Working Day

Orders Under $100$24
Orders Over $100FREE
  

Delivery for the Rest of the World

Once dispatched we expect your order to arrive within 7-14 working days, if your order was dispatched via a tracked service you can visit Track Your Item to follow your order using your Royal Mail tracking number.

Returns Policy

We want to ensure that your purchase arrives on time, safe and sound, and as you intended however on the odd occasion our best efforts can fail us.

Please contact us by emailing [email protected] where our customer care team will be happy to help.

UK Returns Process

If you are unhappy with your purchase, we offer a full refund on any products that have not been personalised. The product should be returned within 28 days of the original purchase date and received back in its original packaging and be fit for re-sale. Unfortunately, we do not offer free returns for international customers, however, if an item is faulty please do contact us.

We will be happy to exchange items to UK addresses within our returns policy period. If you need an alternative item, please contact us with details of the product you would like to receive.

All returns where an exchange is not acceptable will be refunded to the account used for the original purchase within 14 calendar days from receipt of goods returned. This does not affect your statutory rights as a consumer.

On the rare occasion we fall short on providing a quality product then we ask that you contact us via our contact page where our fantastic customer care team will be happy to help.

Which items am I not able to return?

All personalised items are ineligible for return or refund.

Earrings are non-returnable due to health and safety reasons.

This does not affect your right to return faulty products or your statutory rights.

What is your Return Address?

Bloom Boutique LTD

Unit 2-3 Wills Road

Totnes, Devon

TQ95XN

United Kingdom

Average Customer Rating:
92%
4.6/5 Feefo

Independent Service Rating Based on 21360 verified reviews Read all reviews
100%
"Lovely"
Lovely product, no additional service required. Easy ordering and quick delivery
Trusted Customer - 1 day ago
100%
"slay i luv"
bunny necklace
Trusted Customer - 1 day ago
100%
"Beautiful bracelet"
Arrived quickly. Bracelet is beautiful, my granddaughter will love it. Good...
Susan Blow - 3 days ago
100%
"Very happy with my purchasei"
The order was delt with quickly, packaged nicely
Trusted Customer - 3 days ago
100%
"Cute"
Great service, lovely necklace and cute box
Trusted Customer - 4 days ago
100%
"Lovely Special Gifts"
Really fast and wonderful presentation! Definitely will buy again soon!
Trusted Customer - 4 days ago
100%
"Beautiful 21st Birthday present"
Beautiful. Was easy to customise order and it came really quickly. Stunning...
Mandy Crimes - 4 days ago
100%
"BRILLIANT!! My daughter LOVES her personalised necklace"
Fantastic service
Trusted Customer - 4 days ago
100%
"Would definitely recommend them to my friends and family."
The flowers were beautiful and unusual. Made a perfect gift.
Trusted Customer - 5 days ago
100%
"Lovely gift to myself came in a few days."
Nice quality and cane quickly
Trusted Customer - 5 days ago
100%
"Amazing!"
Super quick delivery excellent customer service
Tessa Palmer - 5 days ago
80%
"beautiful craftsmanship"
The bracelet came early, beautiful craftsmanship The little heart at the end of...
Trusted Customer - 5 days ago
100%
"Beautiful"
Necklace arrived within days of ordering. It was beautiful. Better than I...
Alison Carrick - 5 days ago
100%
"Lots of lovely gifts"
Bloom Boutique’s range is all very sweet and meaningful
Hayley Micciche - 5 days ago
100%
"Lovely bracelets"
Quick delivery, lovely bracelets and the little info card about the birth...
Trusted Customer - 6 days ago